Terms & Conditions

Contact Info


1. Welcome to Novus DNA, we are a supplement company based in the UK. These terms and conditions govern your use of our website and purchase of our products. By using our website and purchasing our products, you agree to these terms and conditions in full.

2. Use of Our Website - Novus DNA provides our website to you for your personal use. We reserve the right to modify or discontinue our website at any time, without prior notice. We will not be liable if our website is unavailable at any time.

3. Product Information - All product descriptions, images, and prices on our website are subject to change without prior notice. We make every effort to ensure that the information on our website is accurate and up-to-date, but we do not warrant that the product descriptions or other content on our website are error-free.

4. Ordering Products To place an order for our products, you must be at least 18 years old and have a valid payment method. Once you have placed an order, we will send you an email confirmation of your order. This confirmation email does not constitute acceptance of your order, and we reserve the right to cancel your order if we are unable to fulfil it.

5. Delivery of Products We aim to deliver our products to you as quickly as possible. However, we do not guarantee any delivery dates or times, and we will not be liable for any delays or damages caused by delivery.

6. Returns and Refunds We want you to be completely satisfied with our products. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to arrange a return and refund. Please note that we will not be able to refund any products that have been opened or used.

7. Intellectual Property All content on our website, including text, images, and logos, is the property of Novus DNA or our licensors and is protected by intellectual property laws. You may not reproduce or use any of our content without our prior written consent.

8. Limitation of Liability We will not be liable for any damages or losses arising from your use of our website or our products, except where such liability cannot be excluded by law.

9. Governing Law and Jurisdiction These terms and conditions are governed by English law, and any disputes arising from them will be subject to the exclusive jurisdiction of the English courts.

10. Changes to These Terms and Conditions We reserve the right to update or modify these terms and conditions at any time, without prior notice. Your continued use of our website and purchase of our products after any such changes constitutes your acceptance of the new terms and conditions.

Additional Notes